Overview
This beginner-level course introduces developers and app makers to the foundational concepts and tools necessary for building AI agents and extending Microsoft 365 Copilot. Participants will explore various Microsoft AI agent solutions, understand extensibility paths, and learn to choose appropriate development approaches using tools like Copilot Studio, Azure AI Foundry, Microsoft 365 Agents Toolkit, and Teams AI Library.
Prerequisites
Participants should have:
- Familiarity with Microsoft 365 Copilot
- Basic knowledge of generative AI concepts (e.g., agents, models, orchestration)
- Understanding of core Microsoft Cloud platforms, including Microsoft 365, Power Platform, and Azure
Target Audience
This course is designed for:
- Developers seeking to understand AI agent development within the Microsoft ecosystem
- App makers aiming to extend Microsoft 365 Copilot functionalities
- Technical professionals interested in leveraging Microsoft AI tools for custom solutions
Delegates will learn how to
By the end of this course, participants will be able to:
- Define AI agents and identify their core components and use cases
- Differentiate between various Microsoft AI agent solutions and determine suitable scenarios for each
- Evaluate extensibility options for Microsoft 365 Copilot based on specific business needs
- Select appropriate development paths and tools for building custom AI agents
Outline
Introduction to Developing AI Agents
- Explore the concept of AI agents, their core components, and a range of impactful use cases driving AI-powered transformation.
Introduction to Microsoft AI Agent Solutions
- Gain insights into Microsoft AI agent solutions, understanding when to adopt, extend, or develop custom agent solutions based on specific scenarios and objectives.
Choose the Best Microsoft 365 Copilot Extensibility Path for Your Scenario
- Examine development options for extending Microsoft 365 Copilot with custom data, logic, and actions. Learn to determine the most suitable approach for various scenarios.
Choose a Custom AI Agent Development Path
- Explore development paths for building custom AI agents for internal use or commercial applications. Compare tools and services such as Copilot Studio, Azure AI Foundry, Microsoft 365 Agents SDK, and Teams AI Library.
Exams and Assessment
Participants will complete module assessments to evaluate their understanding. Upon successful completion, learners will receive a digital badge recognising their proficiency in foundational AI agent development and Microsoft 365 Copilot extensibility.
Hands-on Learning
This course is delivered through a combination of
- Self-paced online modules with interactive content
- Hands-on labs using Microsoft AI development tools
- Practical exercises to reinforce learning objectives
Frequently asked questions
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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
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How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.